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var(--dur) var(--ease);cursor:pointer}.job-card:hover{border-color:var(--brand-300);box-shadow:0 4px 12px #2563eb14;transform:translateY(-2px)}.job-card-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:16px 20px;border-bottom:1px solid var(--gray-100)}.job-card-header h3{font-size:16px;font-weight:700;color:var(--gray-900);margin:0;flex:1}.badge{display:inline-flex;align-items:center;gap:6px;padding:4px 12px;border-radius:var(--radius-full);font-size:12px;font-weight:600;white-space:nowrap;flex-shrink:0}.badge-info,.badge-primary{background:var(--brand-100);color:var(--brand-700)}.badge-success{background:var(--success-100);color:var(--success-700)}.badge-warning{background:var(--warning-100);color:var(--warning-700)}.badge-error{background:var(--danger-100);color:var(--danger-700)}.status-dot{width:6px;height:6px;border-radius:var(--radius-full);background:currentColor;display:inline-block;animation:pulse 2s cubic-bezier(.4,0,.6,1) 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var(--dur) var(--ease)}.status-tracker{display:flex;align-items:stretch;gap:0;padding:20px;background:var(--white);border:1px solid var(--gray-200);border-radius:var(--radius-lg);margin:12px 0}.status-step-wrapper{display:flex;align-items:stretch;flex:1;position:relative}.status-step{display:flex;flex-direction:column;align-items:center;gap:12px;flex:1;position:relative;z-index:1}.status-circle{width:40px;height:40px;border-radius:var(--radius-full);background:var(--gray-200);color:var(--gray-600);display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:700;transition:all var(--dur) var(--ease)}.status-step.completed .status-circle{background:var(--success-600);color:var(--white)}.status-step.pending .status-circle{background:var(--gray-200);color:var(--gray-500)}.status-label{font-size:12px;font-weight:600;color:var(--gray-600);text-align:center}.status-step.completed .status-label{color:var(--gray-900);font-weight:700}.status-line{position:absolute;top:20px;left:50%;right:-50%;height:2px;background:var(--gray-300);z-index:0}.status-line.completed{background:var(--success-500)}.eta-banner{display:flex;align-items:center;gap:16px;padding:16px 20px;background:linear-gradient(135deg,var(--brand-50),var(--brand-100));border:1px solid var(--brand-200);border-radius:var(--radius-lg);margin:12px 0}.eta-icon{font-size:24px;flex-shrink:0}.eta-content{flex:1}.eta-label{font-size:13px;font-weight:600;color:var(--brand-900);margin:0}.eta-time{font-size:14px;font-weight:700;color:var(--brand-600);margin:4px 0 0}.job-info-section{background:var(--white);border:1px solid var(--gray-200);border-radius:var(--radius-lg);padding:24px}.job-info-section h2{font-size:16px;font-weight:700;color:var(--gray-900);margin:0 0 16px}.info-card{display:flex;flex-direction:column;gap:8px}.info-card 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0}.checklist-icon{width:24px;height:24px;border-radius:var(--radius);display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:700;flex-shrink:0}.checklist-icon.completed{background:var(--success-100);color:var(--success-600)}.checklist-icon.pending{background:var(--gray-100);color:var(--gray-400)}.checklist-item span{font-size:14px;color:var(--gray-900);flex:1}.checklist-item span.completed{color:var(--gray-600);text-decoration:line-through}.checklist-progress{font-size:13px;color:var(--gray-600);padding-top:8px;border-top:1px solid var(--gray-100)}.photo-section{background:var(--white);border:1px solid var(--gray-200);border-radius:var(--radius-lg);padding:24px}.photo-section h2{font-size:16px;font-weight:700;color:var(--gray-900);margin:0 0 16px}.photo-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(120px,1fr));gap:12px}.photo-thumb{border-radius:var(--radius);overflow:hidden;aspect-ratio:1;cursor:pointer;position:relative;border:1px solid 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var(--white);flex-shrink:0}.timeline-content{flex:1}.timeline-title{font-size:14px;font-weight:600;color:var(--gray-900);margin:0 0 4px}.timeline-time{font-size:12px;color:var(--gray-500);margin:0}.timeline-notes{font-size:13px;color:var(--gray-600);margin:8px 0 0}.action-buttons{display:flex;flex-wrap:wrap;gap:12px;padding:20px;background:var(--gray-50);border-radius:var(--radius-lg);justify-content:flex-start}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 20px;border-radius:var(--radius);font-size:14px;font-weight:600;border:none;transition:all var(--dur) var(--ease);white-space:nowrap;cursor:pointer}.btn-outline{background:var(--white);color:var(--gray-700);border:1px solid var(--gray-300)}.btn-outline:hover:not(:disabled){background:var(--gray-50);border-color:var(--brand-500);color:var(--brand-600)}.lightbox-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000eb;display:flex;align-items:center;justify-content:center;z-index:1000;padding:16px}.lightbox-content{position:relative;display:flex;flex-direction:column;align-items:center;gap:16px;max-width:90vw;max-height:90vh}.lightbox-content img{max-width:100%;max-height:80vh;border-radius:var(--radius-lg);object-fit:contain}.lightbox-close{position:absolute;top:-36px;right:0;width:32px;height:32px;border-radius:var(--radius-full);background:#ffffff26;border:none;color:var(--white);font-size:20px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all var(--dur) var(--ease)}.lightbox-label{color:var(--white);font-size:13px;text-align:center}.modal h2{font-size:18px;font-weight:700;color:var(--gray-900);margin:0;padding:24px 24px 0}input[type=text],input[type=date],textarea,select{width:100%;padding:10px 14px;border:1px solid var(--gray-300);border-radius:var(--radius);font-size:14px;color:var(--gray-800);background:var(--white);font-family:inherit;transition:all var(--dur) var(--ease)}input:focus,textarea:focus,select:focus{outline:none;border-color:var(--brand-500);box-shadow:0 0 0 3px var(--brand-100)}.star-rating{display:flex;gap:8px}.star{width:32px;height:32px;border:none;background:none;font-size:24px;cursor:pointer;opacity:.3;transition:opacity var(--dur) var(--ease)}.star:hover,.star.active{opacity:1}.empty-state{display:flex;flex-direction:column;align-items:center;padding:60px 24px;text-align:center;color:var(--gray-600)}.empty-state p{font-size:14px;margin:0}.loading-state{display:flex;align-items:center;justify-content:center;min-height:300px;color:var(--gray-600);font-size:14px}.service-requests-page{min-height:100vh;background-color:var(--color-background, #f9fafb);padding:24px}.page-loading{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:60vh;gap:16px}.spinner{width:40px;height:40px;border:4px solid var(--color-border, #e5e7eb);border-top-color:var(--color-primary, #3b82f6);border-radius:50%;animation:spin .8s linear infinite}.alert{padding:12px 16px;border-radius:8px;margin-bottom:16px;font-size:14px;font-weight:500}.alert-error{background-color:#fee;border:1px solid #f87171;color:#991b1b}.alert-warning{background-color:#fef3c7;border:1px solid #fcd34d;color:#92400e}.list-view{max-width:1200px;margin:0 auto}.list-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}.list-header h1{font-size:28px;font-weight:600;margin:0;color:var(--color-text-primary, #111827)}.filter-chips{display:flex;gap:8px;margin-bottom:24px;flex-wrap:wrap}.filter-chip{padding:8px 16px;border:1px solid var(--color-border, 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#111827);word-break:break-word}.priority-dot{width:12px;height:12px;border-radius:50%;flex-shrink:0;margin-top:4px}.priority-dot.priority-emergency{background-color:#ef4444}.priority-dot.priority-high{background-color:#f97316}.priority-dot.priority-normal{background-color:#3b82f6}.priority-dot.priority-low{background-color:#10b981}.status-badge{padding:6px 12px;border-radius:16px;font-size:12px;font-weight:600;text-transform:uppercase;white-space:nowrap;flex-shrink:0}.status-submitted{background-color:#e0e7ff;color:#3730a3}.status-received{background-color:#dbeafe;color:#0c4a6e}.status-in-review{background-color:#fef3c7;color:#78350f}.status-approved{background-color:#d1fae5;color:#065f46}.status-scheduled{background-color:#c7d2fe;color:#312e81}.status-in-progress{background-color:#fed7aa;color:#7c2d12}.status-completed{background-color:#d1fae5;color:#065f46}.card-badges{display:flex;gap:8px;margin-bottom:12px;flex-wrap:wrap}.category-badge{display:inline-block;padding:4px 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#e5e7eb)}.empty-state h2{font-size:20px;font-weight:600;color:var(--color-text-primary, #111827);margin:0 0 8px}.empty-state p{font-size:14px;color:var(--color-text-secondary, #6b7280);margin:0 0 24px}.detail-view{max-width:900px;margin:0 auto}.btn-back{background:none;border:none;color:var(--color-primary, #3b82f6);font-size:14px;font-weight:500;cursor:pointer;padding:8px;margin-bottom:24px;transition:color .2s ease}.btn-back:hover{color:#1d4ed8}.detail-header{margin-bottom:32px}.detail-title-section{display:flex;align-items:center;gap:16px;flex-wrap:wrap}.detail-title-section h1{font-size:32px;font-weight:600;margin:0;color:var(--color-text-primary, #111827)}.status-tracker{background:#fff;border:1px solid var(--color-border, #e5e7eb);border-radius:12px;padding:24px;margin-bottom:32px}.progress-bar{width:100%;height:4px;background-color:var(--color-background-secondary, #f3f4f6);border-radius:2px;overflow:hidden;margin-bottom:20px}.progress-fill{height:100%;background-color:var(--color-primary, #3b82f6);transition:width .3s ease}.status-steps{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:12px}.status-step{display:flex;flex-direction:column;align-items:center;gap:8px;opacity:.5;transition:opacity .2s ease}.status-step.completed{opacity:1}.step-indicator{width:24px;height:24px;border-radius:50%;border:2px solid var(--color-border, #e5e7eb);background-color:#fff}.status-step.completed .step-indicator{border-color:var(--color-primary, #3b82f6);background-color:var(--color-primary, #3b82f6)}.step-label{font-size:12px;font-weight:500;color:var(--color-text-secondary, #6b7280);text-align:center}.info-section,.description-section,.notes-section{background:#fff;border:1px solid var(--color-border, #e5e7eb);border-radius:12px;padding:24px}.info-section h2,.notes-section h2{font-size:18px;font-weight:600;margin:0 0 16px;color:var(--color-text-primary, #111827)}.description-section h3{font-size:16px;font-weight:600;margin:0 0 12px;color:var(--color-text-primary, #111827)}.info-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px}.info-item{display:flex;flex-direction:column;gap:4px}.info-item label{font-size:12px;font-weight:600;color:var(--color-text-secondary, #6b7280);text-transform:uppercase}.info-item span{font-size:14px;color:var(--color-text-primary, #111827);font-weight:500}.priority-indicator{display:inline-flex;align-items:center;gap:6px;width:fit-content}.description-section p{font-size:14px;color:var(--color-text-primary, #111827);line-height:1.6;margin:0;white-space:pre-wrap;word-break:break-word}.notes-timeline{display:flex;flex-direction:column;gap:16px;margin-bottom:20px;max-height:400px;overflow-y:auto}.note-item{padding:12px;background-color:var(--color-background-secondary, #f3f4f6);border-radius:8px}.note-item.note-from-customer{margin-left:20px;background-color:#dbeafe}.note-item.note-from-team{margin-right:20px;background-color:#e0e7ff}.note-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px;font-size:12px}.note-author{color:var(--color-text-primary, #111827);font-weight:600}.note-time{color:var(--color-text-secondary, #6b7280);font-size:11px}.note-body{font-size:13px;color:var(--color-text-primary, #111827);margin:0;line-height:1.5;white-space:pre-wrap;word-break:break-word}.no-notes{text-align:center;padding:24px;color:var(--color-text-secondary, #6b7280);font-size:14px;margin:0}.add-note-form{padding-top:16px;border-top:1px solid var(--color-border, #e5e7eb)}.note-input{width:100%;padding:12px;border:1px solid var(--color-border, #e5e7eb);border-radius:8px;font-family:inherit;font-size:14px;resize:vertical}.note-input:focus{outline:none;border-color:var(--color-primary, #3b82f6);box-shadow:0 0 0 3px 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pulse-bg{0%,to{opacity:1}50%{opacity:.7}}.biometric-btn{display:flex;align-items:center;justify-content:center;gap:10px;width:100%;padding:14px;border-radius:var(--radius-lg);background:var(--gray-50);border:1.5px solid var(--gray-200);font-size:15px;font-weight:600;color:var(--gray-800);cursor:pointer;transition:all .15s ease;margin-top:12px}.biometric-btn:hover{background:var(--gray-100);border-color:var(--gray-300)}.biometric-btn:active{transform:scale(.98)}.biometric-btn .bio-icon{font-size:22px}body.keyboard-open .mobile-bottom-nav{display:none}.camera-actions{display:flex;gap:8px;margin-top:8px}.camera-btn{display:inline-flex;align-items:center;gap:6px;padding:10px 16px;border-radius:var(--radius);background:var(--brand-50);border:1px solid var(--brand-200);color:var(--brand-700);font-size:13px;font-weight:500;cursor:pointer;transition:all .15s ease}.camera-btn:hover{background:var(--brand-100)}.camera-btn .cam-icon{font-size:16px}.photo-previews{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.photo-preview{width:80px;height:80px;border-radius:var(--radius);object-fit:cover;border:2px solid var(--gray-200)}.photo-preview-wrapper{position:relative}.photo-remove{position:absolute;top:-6px;right:-6px;width:20px;height:20px;border-radius:50%;background:var(--danger-600);color:#fff;border:none;font-size:12px;cursor:pointer;display:flex;align-items:center;justify-content:center}@supports (padding-bottom:env(safe-area-inset-bottom)){.mobile-bottom-nav{padding-bottom:env(safe-area-inset-bottom)}@media(max-width:640px){.page-content{padding-bottom:calc(80px + env(safe-area-inset-bottom))}}}.intake-page{max-width:800px;margin:0 auto}.intake-header h1{margin:0 0 4px}.intake-header p{color:var(--gray-500);margin:0 0 24px}.intake-progress{display:flex;gap:4px;margin-bottom:24px;overflow-x:auto}.progress-step{display:flex;align-items:center;gap:8px;flex:1;padding:10px 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input,.form-group select,.form-group textarea{padding:10px 12px;border:1px solid var(--gray-300);border-radius:8px;font-size:14px;background:#fff;transition:border-color .15s}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{outline:none;border-color:var(--brand-500);box-shadow:0 0 0 3px var(--brand-100)}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-row-3{grid-template-columns:1fr 1fr 1fr}@media(max-width:640px){.form-row,.form-row-3{grid-template-columns:1fr}}.service-grid{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:20px}.service-chip{padding:10px 16px;border:2px solid var(--gray-200);border-radius:24px;background:#fff;cursor:pointer;font-size:14px;transition:all .15s}.service-chip:hover{border-color:var(--brand-300)}.service-chip.selected{border-color:var(--brand-500);background:var(--brand-50);color:var(--brand-700);font-weight:500}.compliance-chips{display:flex;flex-wrap:wrap;gap:8px}.toggle-row{display:flex;gap:8px}.toggle-btn{padding:8px 20px;border:2px solid var(--gray-200);border-radius:8px;background:#fff;cursor:pointer;font-size:14px;transition:all .15s}.toggle-btn.active{border-color:var(--brand-500);background:var(--brand-50);color:var(--brand-700);font-weight:600}.intake-nav{display:flex;align-items:center;gap:12px;margin-top:24px;padding-top:20px;border-top:1px solid var(--gray-200)}.nav-spacer{flex:1}.intake-error{background:var(--danger-50);color:var(--danger-700);padding:12px 16px;border-radius:8px;margin-bottom:16px;font-size:14px}.review-section{margin-bottom:20px;padding-bottom:16px;border-bottom:1px solid var(--gray-100)}.review-section h3{margin:0 0 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16px;border-radius:8px;margin-bottom:16px}.files-loading{text-align:center;padding:40px;color:var(--gray-500)}.files-empty{text-align:center;padding:60px 20px}.empty-icon{font-size:48px;margin-bottom:12px}.files-empty h3{margin:0 0 8px}.files-empty p{color:var(--gray-500);max-width:420px;margin:0 auto 20px}.files-list{display:flex;flex-direction:column;gap:8px}.file-card{display:flex;align-items:center;gap:16px;padding:16px;background:#fff;border:1px solid var(--gray-200);border-radius:10px;cursor:pointer;transition:all .15s}.file-card:hover{border-color:var(--brand-300);box-shadow:0 2px 8px #0000000f}.file-icon{font-size:28px;flex-shrink:0}.file-info{flex:1;min-width:0}.file-name{font-weight:600;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.file-meta{display:flex;gap:12px;font-size:12px;color:var(--gray-500);margin-top:2px}.file-desc{font-size:13px;color:var(--gray-600);margin-top:4px}.file-links{display:flex;flex-wrap:wrap;gap:4px;margin-top:6px}.file-link-badge{font-size:11px;padding:2px 8px;background:var(--gray-100);border-radius:12px;color:var(--gray-600)}.file-category-badge{font-size:12px;padding:4px 12px;background:var(--gray-50);border-radius:16px;color:var(--gray-600);white-space:nowrap;flex-shrink:0}.files-pagination{display:flex;align-items:center;justify-content:center;gap:16px;margin-top:20px;padding-top:16px;border-top:1px solid var(--gray-100)}.page-info{font-size:13px;color:var(--gray-500)}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}.upload-modal{background:#fff;border-radius:16px;padding:28px;width:100%;max-width:520px;max-height:90vh;overflow-y:auto}.upload-modal h2{margin:0 0 20px}.drop-zone{border:2px dashed var(--gray-300);border-radius:12px;padding:32px;text-align:center;transition:all .2s}.drop-zone.drag-over{border-color:var(--brand-500);background:var(--brand-50)}.drop-icon{font-size:40px;margin-bottom:8px}.drop-or{color:var(--gray-400);font-size:13px;margin:8px 0}.drop-hint{color:var(--gray-400);font-size:12px;margin-top:12px}.upload-options{margin-top:20px;display:flex;flex-direction:column;gap:12px}.upload-error{background:var(--danger-50);color:var(--danger-700);padding:10px 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